JK Custom Communications

JK Custom Communications pretty much started in 2008 in Savannah, GA. Jessica was looking for something to keep her mind busy while Bobby was deployed and started taking freelance work with her Graphic Design degree. In 2011 they moved back to Kansas to be closer to family and Jessica continued work through the home while raising 3 boys. The marketing world changes constantly and she changed with it, providing services for what small businesses needed. Web Design and Social Media services accompanied a big chunk of the Graphic Design.  In 2015 she started designing a line of planners and journals. Finding that the overhead for what she wanted to do was too expensive JKCC started printing and binding in house to keep costs down. In 2018 the local UPS store, which was a huge asset and will be missed, decided to close their doors and Jessica and Bobby decided to pick up the torch and carry on printing for the small town.

Married in 2004 their marriage started out young.  Bobby was in the Army for 7.5 years, but being an Entrepreneur and Business Owner has always been something Bobby wanted to do. Fresh out of the military with a young family – responsibility prevailed and Bobby got a 9-5. With his Crew Chief and Mechanic background he started working in an aircraft ground support equipment production facility. Quickly climbing the latter with his Management skills from the Military and his natural ability to prioritize and produce efficiency he ended up being the Production Manager. JKCC brings an exciting new kind of production he’s excited to get his hands on.


Principle of Our Work

Self-Improvement

Self-Improvement is our first principle we live by because are not perfect now, nor will we ever be.  We want to be constantly improving in every aspect of our profession and our lives to become the best version of us that we can be, because that’s what you, the customer, need us to be.

Honesty

Do we have all the answers?  No.  Are we going to make mistakes?  Yes, we will.  Do not worry though because that will never affect the service you receive from us.  If we make a mistake we will own up to it and we will make it right.  If we run in to a snag that causes a delay in delivery of a product or a quality issue, we will contact you immediately with a plan of action as to how we are going to recover and make it up to you.

Integrity

This is the most important principle on our list.  We will be #1 in the industry of short order printing because of our Integrity.  Integrity was explained to me the first time in the military by a great leader as doing what is expected of you, even when no one is watching.  And in the customer service industry we will live and die by this, because most of what we do is done without the customer present.  All of our other principles are built off of this one principle.

Empowerment

As small business owners, we truly live to serve the “little guy”.  If we can share some of our knowledge to help someone or the services we provide can give someone the leg up they need to get the edge they need in their industry, we want to do everything we can to assist in that.  Why would we do this?  Because people have done it for us and we truly believe in paying it forward.
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Owners Bobby & Jessica Knudsen

Graphic Designer, Jessica
Everything Else, Bobby
Jessica’s real love is her customers, finding a way for their
ideas to come to life and of course, Graphic Design.

With Bobby’s background in production and management he gets the title “Everything Else”, well, because he’s good at it!

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